FAQ

FAQ

Frequently Asked Questions

  • Do you have a physical store that we could visit?

    Yes, our boutique is proposing a lot more than the website by the way. We'll be delighted to welcome you there, it's situated in a lovely medieval village in the center of France, in Aveyron, Occitanie region. The adress is 20, tour de ville, Entraygues sur Truyère. You can of course also ask for a virtual visit apon appointment, we'll walk you through the store with great pleasure!

    Some items from our KPOP offer is available on the website exclusively.

  • What is your return policy?

    Unfortunately we cannot accept returns.

  • When is a purchase canceled?

    An item is eligible for cancellation if the ordered item is out of stock. If it occured afetr your payment, then of course we'd refund right away.

  • How much is shipping ?

    Delivery fees depend on the weight and the country of destination.

    We use La Poste and Mondial Relay.

    We also do hand delivery, for Kpop items, in Paris, Saint Lazare Station and Reims.

  • Do you offer gift cards?

    Yes, you can purchase gift cards at 25, 50 and 100 euros online, for online purchase only, and at our shop for shop purchase only.

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